JSX / JetSuite
Chief Operating Officer
Area of Expertise: Your Customers - Their Journey, Empathy & Storytelling, Ideation & Innovation, To Market - The New Business Plan
As the Chief Operating Officer for JSX, Randy supports Flight Operations, Aircraft Maintenance, Hospitality, Mission Control, and Special Projects. Randy brings over 20 years of commercial, private, and general aviation experience to JSX. Prior to JSX, Randy held multiple escalating leadership roles that spanned large airline HUB operations, private jet account management, and senior leadership for large scale customer service and maintenance operations.
Randy’s professional career was largely developed over 18 years in the Delta Air Lines family and culminated as the Chief Operating Officer for Delta Global Services. Two years were served with NetJets in support of customer service and vendor management.
Randy is an Alumni of Harvard Business School along with undergraduate and executive education accomplishments from Norte Dame Mendoza College of Business, University of Michigan College of Engineering, Buffalo University, and the University of South Carolina.