DESIGN THINKING AT UNIVERSITY OF CALIFORNIA RIVERSIDE
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UCR Extension Design Thinking
​Advisory Board Member

Joyce Fitzpatrick

Astea International
Director of Client Engagements

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Area of Expertise: Your Customers - ​Their Journey, Prototyping, ​Testing & Iteration, To Market - ​The New Business Plan, The Design Thinking Organization

Joyce has worked with several leading global companies in consulting and project management roles driving IT programs and working with executives to ensure the programs accomplish strategic objectives. At Astea International, Joyce works with clients to transform their Service Management value chain by implementing customizable enterprise software to achieve industry-leading results.

Joyce assists with future mapping of Astea software products by gathering clients' feedback and rankings on product ideas and building those ideas into the product roadmap and new solutions.

Joyce holds a MBA from University of Southern California (USC), and a Bachelor's Degree in MIS at Bowling Green State University. Joyce has industry certifications: Project Management Professional, ScrumMaster, ITIL.

    Contact Joyce Now!

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DESIGN THINKING EXECUTIVE PROGRAM at UCR Extension
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Empowering individuals and firms to re-imagine how they approach business in today's competitive landscape.
University of California, Riverside
1299 University Avenue, Suite 201
Riverside, CA 92507
Contact Us
Jonathan Labko
Program Director
jon.labko@mail.extension.ucr.edu
​951.824.6064​
  • Home
  • About
    • Design Thinking Difference
    • Instructors
    • UCR Extension
    • FAQ
  • Register
    • Register Now >
      • Online
    • Pay Now
    • Upcoming Class Dates
  • Program Info
    • Academic Overview
    • Curriculum
    • In-Class Experience
    • Online Experience
  • Corporations
  • Contact Us