DESIGN THINKING AT UNIVERSITY OF CALIFORNIA RIVERSIDE
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UCR Extension Design Thinking Program Curriculum

Breakdown the Program Curriculum for Design Thinking at University of California Riverside Extension

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The Design Thinking Executive Program meets the same high academic standards of UCR Extension, with a challenging interdisciplinary curriculum designed to prepare you to analyze, create and deliver unique customer experiences. Roll up your sleeves to solve real-world challenges and use innovative practices developed by top companies. Once you've completed this 8 module program, you’ll receive a record of completion from UCR Extension, suitable for framing.
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Module 1: Introduction to Design Thinking

  • ​Discover the elements that comprise an effective Design Thinking approach.
  • Identify methodology and tools for your own organization.
  • Learn best practices and review real-world case studies.

Module 2: Data Science ​& Design Thinking

  • Learn techniques to collect and visualize data.
  • Develop a single truth and company-wide view about customers.
  • Use data to drive actionable insights.

Module 3: Your Customers - Their Journey​​​

  • Create personas that employees can relate to, on a human scale.
  • Develop journeys and interviewing techniques to uncover details.
  • Break down mental models and barriers to discover opportunities.

Module 4: ​Empathy & Storytelling

  • Understand the role of employees in a successful Design Thinking organization.
  • Identify critical customer interactions and emotions across multi-channels.
  • Create insightful stories that empower employees to advocate and take action.

Module 5: Ideation & Innovation

  • Collaborate to recognize what creates value for your customers.
  • Maximize team creativity using brainstorming techniques and tools.
  • Promote critical thinking.

Module 6: Prototyping, Testing & Iteration

  • Reframe solutions based on the emotional needs of your customers.
  • Improve your interviewing and observing skills.
  • Learn rapid prototyping and iterative design techniques.

Module 7: To Market The New Business Plan

  • Consider all facets of presenting a new design to market, including impact to customers.
  • Quantify business potential, value proposition and positioning.
  • Communicate key selling arguments and deliver an effective pitch.

Module 8: The Design Thinking Organization​

  • Discover how to drive adoption across your entire organization.
  • Link improved design with operational savings and profitability.
  • Become a successful change-agent for experience-first thinking and inspire change.

Capstone Project: Your Design Thinking Portfolio​

  • Completed project, from beginning to end.
  • Custom templates and practices you can employ at your organization.
  • Outcomes that are distinctive and measurable.
  • ​Continued mentoring after the program concludes.
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DESIGN THINKING EXECUTIVE PROGRAM at UCR Extension
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Empowering individuals and firms to re-imagine how they approach business in today's competitive landscape.
University of California Riverside Extension
1200 University Ave.
Riverside, CA 92507
Contact Us
Ashley Yanez
Program Manager
Ashley@designthinking.extension.ucr.edu
951.824.6064​
  • Home
  • About
    • DT Difference
    • Instructor
    • UCR
    • FAQ
  • Register
    • Register Now >
      • Online
    • Pay Now
    • Upcoming Class Dates
  • Individuals
    • Academic Overview
    • Curriculum
    • In-Class Experience
    • Online Experience
  • Corporations
  • Contact Us